Booking fees - Service fees

The below fees relate to any work performed by our team on the sale of your ticket or any assistance following its purchase. These fees will be added to those included in your ticket conditions. 

Booking fees

The price of your ticket includes :

  • the cost of travel, including carrier surcharges,
  • booking fees,
  • taxes and charges.

Booking fees apply per ticket and to all passengers except infants under 2 years of age. They are non-refundable except:

  • if the flight is canceled by the airline,
  • if the flight is more than 5 hours late and you decide not to travel.

Booking fees may vary according to the country of sale, the issuing and sales channel (telephone, agency, internet), the cabin, and the type of flight (short-haul, medium-haul, long-haul)*. For tickets to all destinations purchased on the Air France website: no fees apply. For tickets purchased by phone: no fees apply. For tickets purchased at an Air France agency, the fees are:

  • On short-haul flights: CAD 90
  • On medium-haul flights: CAD 90
  • On long-haul flights:

     - in the Economy cabin: CAD 90      - in the Premium cabin: CAD 100      - in the Business and La Première cabin: CAD 120

For tickets purchased via Air France’s social media channel, fees are EUR 30. Except for tickets with a point of origin in:

  • France: EUR 40
  • China: CNY 200
  • Taiwan, China: TWD 900
  • Hongkong, China: no fee
  • USA, Canada, and Mexico: no fee

Please note: travel agencies apply the booking fees of their choice to the sale of Air France tickets. These fees vary from agency to agency.

*Type of flight