Issuance and booking fees Issuance fees
The price of your ticket breaks down into: - price of the trip excluding taxes / carrier surcharge - taxes - issuance fees Booking fees are charged along with the sale of each ticket and apply to all passengers, except for infants under 2 years of age. They are non-refundable unless: - Your flight is canceled by the airline - Your flight is over 5 hours late and you decide not to fly Issuance fees vary depending on: - travel type* (short-haul, medium-haul, long-haul flight), - travel class, - ticket price and conditions, - point of sale** (online, phone, ticket office).
|Ticket purchased on airfrance.ca||Ticket purchased by phone in Canada||Ticket purchased at an Air France ticket office in Canada|
|Short-haul flight||n/a||-||n/a||-||30 $|
|Medium-haul flight||n/a||-||n/a||-||30 $|
|Long-haul flight (Voyageur – most economical fare)||n/a||-||n/a||-||30 $|
|Vol long-courrier Long-haul flight (Voyageur – flexible fare, Alizé, Premium Voyageur, Affaires, La Première)||n/a||-||n/a||-||30 $|
Please note: travel agencies set and apply their own issuance fees for the sale of Air France tickets. These fees vary depending on the travel agency.
* Type of trip: Short-haul: all tickets issued for travel within the same country (excluding flights between metropolitan France and French overseas department and territories) and for travel between Fort-de-France and Pointe-à-Pitre. Medium-haul: all tickets issued for travel within Europe, between Europe and North Africa (Algeria, Morocco and Tunisia) or Israel, and within the Caribbean. Long-haul: any ticket issued for any other trip ** Point of sale: a €7 fee applies when you book online or at a ticket office and choose to finalize your order by phone.
Booking fees are administrative costs related to the sale of a ticket. They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Booking fees vary depending on: - point of sale (online, Air France ticket office, etc.), - place of issuance (online or by phone, etc.).
Ticket changes fees
|Change made on airfrance.ca Self Service Kiosk||Change made or a at an Air France airport counter||Change made by phone or at an Air France ticket office|
|Ticket purchased on airfrance.ca or at an Air France (ticket office)||No booking fees||$ 30||no booking fees|
|Ticket purchased on a third party site or travel agency||No booking fees||$ 45||$ 50|Ticket refunds fees
|Refund requested on airfrance.ca||Refund requested at an Air France airport counter||Refund requested by phone or online form|
|Ticket purchased on airfrance.ca or at an Air France office||No booking fees||Not possible||$30|
|Ticket purchased from a third-party site or travel agency||Refund request to be completed through the third-party website or travel agency used to purchase the ticket*|
* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.