Travel insurances

Get insurance for your trip

Whatever the reason of your trip, Air France and Allianz Gobal Assistance have joined forces to provide insurance and assitance solutions tailored to your needs for travels with peace of mind.

To consult all the of application of the coverages, please refer to the Insurance Product Information Document and General Terms & Conditions of each package.

Trip Cancellation & Interruption Plan

✔ Trip cancellation Reimbursement of your non-refundable and non-transferable pre-paid trip payments, deposits, cancellation fees and change fees (less available refunds), up to the amount you insure, shown on your Confirmation of Coverage

✔ Travel Delay Provides post-departure reimbursement for expenses for a covered reason if your trip is delayed. Reimbursement up to $300 per day, mimimum delay 6 hours, maximum 2 days

Must be subscribed during booking or the same day.

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Product Summary

Deluxe Package

✔ Trip cancellation Reimbursement of your non-refundable and non-transferable pre-paid trip payments, deposits, cancellation fees and change fees (less available refunds), up to the amount you insure, shown on your Confirmation of Coverage

✔ Travel Delay Provides post-departure reimbursement for expenses for a covered reason if your trip is delayed. Reimbursement up to $300 per day, mimimum delay 6 hours, maximum 2 days

✔ Trip Interruption Reimbusement for expenses for a covered reason if your trip is interrupted after departure. An interruption occurs if you need to cut your trip short or stay at your destination longer than planned.

✔ Baggage Loss Provides coverage for expenses to repair or replace your baggage, or purchase items essential for your trip. Reimbursement of lost, damaged, or stolen baggage up to $1,000

✔ Emergency Medical Provides coverage for emergency treatment and services resulting from an unexpected sickness or injury occurring during your trip, up to an overall maximum of $5 million

✔ Travel Accident Provides coverage if you experience a permanent injury or death due to an accident during your trip. Amount up to $100 000.

Must be subscribed during booking or the same day.

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Product Summary

Classic Emergency Medical Plan

✔ Emergency Medical Provides coverage for emergency treatment and services resulting from an unexpected sickness or injury occurring during your trip, up to an overall maximum of $5 million

✔ Emergency Medical Transportation Coverage of reasonable and customary expenses for transportation to get to a medical facility to obtain medical treatment due to an unexpected sickness or injury

✔ Dental Reimbursement of reasomable and customary expenses arising from a dental accident or emergency up to $5,000

Must be subscribed before the 1st flight, available for flexible tickets.

Policy of insurance
Product Summary
I already booked a trip and I want to subscribe insurance I want to reserve a flight with insurance

Our answers to your questions

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This travel insurance policy is designed for you if you are an individual booking one or more flight tickets on the Air France website to travel to any destinations offered by Air France (except destinations excluded by the insurance policy) and if you wish to be protected against potential unforeseen events beyond your control, which could occur before or during your trip.

To be eligible for the insurance, you must be a resident of Canada

This insurance policy is not suitable for you if:

  • You participate in certain extreme sports activities or sports competitions during your trip
  • You wish to cover multiple trips within the year
  • Your trip has already started
  • Your trip takes place in a country excluded by the insurance policy
  • You already have another insurance policy that provides the same cover.

No, travel insurance does not provide cover for changing your mind about travelling.

No, travel insurance does not cover flight cancellation by the carrier, including in the event of a strike. Only flight ticket cancellations made by you, as a result of a covered reason, are considered under your travel insurance.

To obtain a refund for a cancelled flight, we suggest you to contact the airline customer service directly.

The Emergency Medical coverage allows you to:

  • Be reimbursed for the unforeseen emergency medical expenses that you may incur during your trip abroad, such as a visit to a local doctor for a minor health issue (gastroenteritis, sore throat...), medical tests and/or medication prescribed by a local doctor (blood tests, radiology exams...), emergency dental expenses, for example, to treat a severe toothache.
  • Benefit from the payment of hospital expenses, if you need to be admitted to a hospital as an inpatient following an accident or serious health problem (hospitalisation costs, surgery, examinations...).
  • Benefit from the payment of the medically necessary transport to the nearest hospital or appropriate medical facility, as well as medical repatriation to your home following a covered illness or injury.

The quickest and easiest way to file a claim is to visit the website at https://www.allianzassistanceclaims.ca. To get started, you'll need your email address or policy number, as well as your departure date and policy purchase date.

Documentation to support your claim is required before we can review your claim. Once you have submitted your claim, you will receive a confirmation email.

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